Privacy Policy

Personal Information

We collect information you provide directly, including name, email address, school/organization name, role, phone number, and any other information you choose to provide through our contact forms or demo requests.

Student Information

When used in educational settings, our platform may collect student names, usernames, progress data, project submissions, and learning analytics. This data is collected solely to provide educational services and is never used for advertising purposes.

Automatically Collected Information

We automatically collect certain information about your device, including IP address, browser type, operating system, referring URLs, and pages visited. This helps us improve our services and user experience.

We use the information we collect to provide, maintain, and improve our educational platform and services; respond to your inquiries and provide customer support; process demo requests and schedule product demonstrations; send you educational content, updates, and newsletters (with your consent); analyze usage patterns to enhance user experience; track student progress and provide personalized learning recommendations; and comply with legal obligations.

We implement industry-standard security measures including SSL/TLS encryption for all data transmission, encrypted data storage using AES-256 encryption, regular security audits and vulnerability assessments, access controls and authentication requirements, employee training on data privacy, and compliance with FERPA, COPPA, and GDPR regulations.

We do not sell, rent, or share your personal information or student data with third parties for marketing purposes.

We may share information only with service providers (trusted third-party vendors who assist in operating our platform under strict confidentiality agreements), school administrators (with appropriate school officials for educational purposes), and when required by law, court order, or government request.

We are committed to protecting student privacy with parental consent required for students under 13 (managed through schools), student data used exclusively for educational purposes, no behavioral advertising or marketing to students, student data deleted upon request or when no longer needed, and parents/guardians can request access to their child's data through the school.

You have the right to access and request a copy of your personal information, update or correct inaccurate information, request deletion of your personal data (subject to legal requirements), unsubscribe from marketing emails at any time, request your data in a portable format, and object to certain processing of your information. To exercise these rights, contact us at support@igniteict.com.